How to Deposit Crypto to Exchange?

To start trading Bitcoin and 600+ other coins on Xneyj, the first step is to deposit crypto to the platform. While it is easy to make a deposit on Xneyj, there are a few common mistakes to avoid to ensure the deposit reaches your account in a fast and secure manner. 

1. How to Deposit Crypto on the Xneyj Website?

1. Go to Xneyj, and click the Personal Area icon at the upper right corner of header.

2. Click Deposit, select the coin, then the network.

3. Copy your deposit address and paste it into the withdrawal platform, then deposit the coins to the relevant Xneyj account.

Tips:

• If you are depositing a coin for the first time, you must activate the deposit address first.
• Bitcoin address will not accept deposits in ETH. Deposits of coins that do not match the address may not be recoverable. The same goes for most other coins.
• Certain coins (such as USDT and ETH) support multiple blockchain networks on Xneyj. Ensure the network selected matches the network of the address entered.
• If the coin you want to deposit requires a Memo, Tag, Payment ID, or Message, ensure that it is entered correctly. Otherwise, the coins won't arrive in your account.
• Each ERC20 coin has a unique contract ID that can be checked from Etherscan. Ensure that the contract ID of the coin you wish to deposit is the same as the one listed on Xneyj.

3. FAQ

1. How long does a deposit take to process?

Deposits can take a few minutes to a few hours, depending on the coin. If the coin has not arrived in your account after a long time, contact customer support and provide info such as your Xneyj UID, the coin deposited, and the TXID.

2. What are the fees for crypto deposits?

The commission depends on a number of factors, check in support for more details.

3. What if I deposit a coin that Xneyj does not support?

Xneyj may not be able to recover any unsupported assets. Please contact customer support and provide info such as your Xneyj UID, the coin deposited, and the TXID.

4. What if I deposit a token to the wrong address?

Xneyj may not be able to recover the assets for such a mistake. Please contact our support and provide info like your Xneyj UID, the coin deposited, and the TXID.

5. What if I forgot the Memo, Tag, or Message when making the deposit?

Xneyj may not be able to recover the assets for such a mistake. Please contact our support and provide info like your Xneyj UID, the coin deposited, and the TXID.

We hope this article has been helpful. If you have any other questions, please reach out to our 24/7 customer support via online chat or submit a ticket.

Happy trading on Xneyj!